Always had a great experience. They know what kind of wash I like and they take care of my car really well. Only once I was not satisfied with how my trunk was vacuumed, I told them and they immediately redid it. If you are looking for a great car-wash uptown, look no further!
I go here because its convenient, but they never do a very thorough job of washing the car.
I drive out of my way for the oil change and car wash. Great deal, quick service, friendly staff.
UHMAZING!!! Jessica the salesperson was so sweet and great to talk too. She got me what needed done for what I️ could spend. The detailers were awesome & professional, my car was done on time. My car was absolutely filthy & they made it look & smell brand new. Got all the spots out of the seats & it smells amazing and looks immaculate!! If I’d had more cash on me I️ would’ve tipped double after seeing the work they did!
I arrived at 3:40 today and the business closed at 4pm. I asked if there was time to get an oil change and car wash to which I was told “of course”. I paid extra to upgrade to a better wash and disappointed is an understatement. Management and the detailers were lazy, unprofessional and quite honestly insulting. It took a total of 15 minutes for an oil change and car wash (supposedly inside and outside wash). I was shocked that all of these services would take such little time, but when I saw the interior (and exterior) of my vehicle, It is very clear why! I began cleaning the inside of my vehicle BY MYSELF after asking Brian (supposed manager) why the interior of my car wasn’t clean. He informed me that it was “because of the time of day I came”. I literally have never dealt with such horrible customer service. Do yourself and your vehicle a favor, save your money and DON’T GO HERE!!!!
Uptown Car Wash Xpress Lube is a US Car Wash based in New Orleans, Louisiana. Uptown Car Wash Xpress Lube is located at 5500 Tchoupitoulas St, New Orleans, LA 70115, USA.
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