The doctors here are amazing . Nothing short of miracle workers . The Nursing Supervisors [Stephanie] however , not so great . Social Worker Ms. Alex also awful to have to deal with . My son was treated as if he were somehow secondary to his child's mother the entire 11 days that he had to spend there while his son underwent heart surgery . The outdated opinions of Stephanie and Ms. Alex on how a child's mother is somehow superior to the child's biological father , who was the one who brought his son there in the first place is something Administrators will want to look into and change lest they find themselves on the receiving end of a "Discrimination Lawsuit" . This is almost the year 2018 , not 1918 . Closed minded individuals who cannot seem to adapt and change with the times should not be allowed to hold supervisory positions where they are making crucial decisions that deeply effect parents , {fathers especially} during an almost intolerable time filled with stress and fear and anguish as to their child's welfare . The supervisory staff should be doing all they can to alleviate this father's worries rather than being the root or source . I would not recommend this hospital to any father who is separated or going through a divorce as the staff here will treat you as if you do not matter , and that is unacceptable . I would tell such dad's to take their babies to Texas , where amazing hospitals and doctors are , which is certainly where my son will bring his son the next time , if and when such critical care is needed ... Regina A. White [on behalf of her son: Walter A. White , who was there with his 5 yr. old son ]
My son was flown here after 2 weeks at another hospital where they entubated him while under respiratory distress and were not able to remove the tube. He stayed 2 more weeks at children's while they came up with a plan to get it out. I stayed in the room with him. I would never feel comfortable leaving him there by himself. Most of the nurses were rude. Some were untrained. I actually had to tell one how to put a blood pressure cuff on my son because she did it wrong 3 times. A different nurse put his monitors on wrong. Another nurse would raise her voice at my son, telling him "dude stop" when he would move. (He is under 2 years old, had a tube in his throat, & had been laying in a hospital bed for 3 weeks).
The hospital staff, nurses and doctors are awesome. But their central scheduling people are rude. I just spoke to the most unprofessional appointment scheduler ever!
I'll give a star at all because they actually did get him discharged. Also for the physical therapy workers. But everything else about the place would get zero stars from me.
Very dirty and unsanitary. Discharged my 14 month old with wrong diagnosis and almost cost him his life. Nurses seem untrained and unprofessional. Also not informative at all. The team of doctors although friendly didn’t get the necessary tests done to figure out what my son really had and just assumed he had a virus when in fact he needed brain surgery not related to a virus at all.
Do not recommend! Avoid at all costs(in my personal opinion)
It is the only place I would take my child. Children's has the best doctors and nurses who are passionate about their work.
On being discharged, we were given 3 prescriptions by a "team" of doctors. & told to follow up with the ENT the following week. We did & were cleared & told to stay on medicine for the duration of cold/flu season. But, when calling for a refill/dr auth required... yet again another rude nurse. She said they wouldn't refill it because that's not what they wrote a prescription for.. saying it was the "team" that wrote it.
Children S Hospital New Orleans is a US Hospital based in New Orleans, Louisiana. Children S Hospital New Orleans is located at 200 Henry Clay Ave, New Orleans, LA 70118, USA.
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