Worst experience I've ever had. Reserved the truck in one location closer to my area and when I arrived and checked in on the app I was told there was no truck available for me then I was made to drive across the city and waiting in an hour long line way past my reservation time 3 hours later I finally get a truck. I was told to bring it back to the same location even though it was way far out of my way to bring it back and I incur additional charges for the mileage. Their customer service is probably the worst I've ever experienced.
I went here to rent a truck for 29 dollars and they did not have it so I rented a trailer and it costed me over 100 dollars. Felt like I got bad information over the phone and I will never use uhaul again.
Pretty decent using the automated system. Not a lot of hidden fees. The place that was supposed to have all the keys had a bunch of open lock boxes, but the U-Haul was open and they forked over the key when asked. No issues. Also returned U-Haul box here when I moved to Louisiana. It's not particularly nice or in a nice area, but it is sufficient and there are no problems.
Dont give them credit card or debit card. Go get cash deposit. They will charge or put hold on your card. In my cash my money has been pending for 6 weeks. Then they play the game of i charged you and it final charges. They all are crooks. Get trucks from some other source. Cheap is not cheap. They will get you for more.
Customer service is non existent. These people do not give a hoot about their job. And I'm not just complaining about the fact that I had to go to another location to pick up my reservation, the customer interaction was just so damn bad
U Haul Moving Storage At Tulane is a US Moving Company based in New Orleans, Louisiana. U Haul Moving Storage At Tulane is located at 2801 Tulane Ave, New Orleans, LA 70119, USA.
Please contact with U Haul Moving Storage At Tulane using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U Haul Moving Storage At Tulane opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Moving Company in New Orleans