Gorgeous views depending on your room, amazing lobby/restaurants/bars and clean rooms. Staff is super kind. Only problem is that it'svimpossible to find your way around the place. I spent at least half my time there trying to find out where I was going or how to get out of the place. That's hyperbolic, obviously, but you get my point. If you're cool with being lost a lot, this place is cool.
Want to give 0 stars
Decent hotel. Be prepared for a hike to get to your room, but I felt safe. Snack bar had extended hours which was nice. Staff was friendly.
The bathroom seemed small for an upscale hotel but our room was very nice on the 22nd floor with a wonderful view of the city. King size bed was comfortable and the towels were fluffy soft. New Orleans is a hot/humid city and we were able to keep our room cool and even cold at times. The Concierge at the Hilton was very helpful with ideas for restaurants and points of interest. They recommended Muriel's at Jackson Square on or first night and the food was very delicious- it was an excellent way to start our stay in New Orleans.
Derrick if u see him is rude and so is some other staff. He declined something that was promised to us. Another staff agreed for a parking discount (original 45$) after you buy stuff at the mall but he decline like he didn't know and didn't care. He knows nothing. Even though he is a supervisor, the employees sound better than him. Also DONT BOOK THE HOTEL. IF YOU BOOK THE STANDARD CHEAP RATE THEN THEY ARE GOING TO TRANSFER YOU TO THE extended Hotel by the train tracks. There is no view and the windows are small. Do not try the hotel. The building is trash just like the staff.
This was our first time in New Orleans attending a conference and we decided on the Hilton based on the list of reviews. We wanted a location that was convenient to the convention center, French Quarters, tourist sites and street cars - this location was perfect. We walked to the convention center in about 10 minutes outside via the street or if you want to stay inside to avoid the heat/rain you can take a longer walk through the adjacent River walk shopping mall.
Excellent service and clean rooms. Only issues were that the tub didn't drain well, and they didn't give us more our toilet paper on the second day of our stay, causing us to run out that evening. Overall though, great experience and stay. Would recommend. It's one of the more clean, and safe places to stay in New Orleans. Also the proxemity to the Riverside outlet mall is superb.
We walked to French Quarters on our first day. During the other days, we took the Street Cars to the WWII Museum, up canal street and to the Garden District. It was fun to take the Street Car on Canal Street all the way to the end and then back again. This gave us a good picture of the city and local people. All of the street car stations are walking distance from the Hilton. The waterfront streetcar is located next to the Hilton front entrance.
Hilton New Orleans Riverside is a US Lodging based in New Orleans, Louisiana. Hilton New Orleans Riverside is located at 2 Poydras St, New Orleans, LA 70130, USA.
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