Had a great breakfast here. We were only in the city for a week, so we sat here for 2 hours planning our agenda for the week (making reservations via my phone). Waitress was very friendly.
Nice hotel in a good location. Pleasant staff as well. Just be aware it has a unique vibe - might not be great for a family. Example - rummer on the foot of my bed says "play naughty". They're going for a "naughty" vibe.
To make things worse than what has already happened... they charge my card $250 with out contacting me for smoking in the room. The problem with that is don’t smoke. When I spoke with the manager... she told me that it was marijuana spoke... the problem with that is I don’t smoke or do Drugs. Yes, I was able to get that charge refunded back. I never felt more disrespected ever in my life. Yes, this is all true
Quite the interesting place! Live music most nights. The hotel has a quite interesting theme of angels and other things. Would recommend for couples.
Beautiful lobby and bar, perfect location. Not on Bourbon street so you don't get all the noise, but one block away so very easy access. For a "luxury" hotel the room was fairly basic, and none of the usual accommodations one would expect at this price point. Right next to the Ritz, may opt to stay there instead next time for the same price.
A nice hotel upon entry, morning staff greeted and very professional. My problem with this hotel was that the heat wasn’t working in the room. I contacted the front desk and they sent maintenance up to try to fix the heat, wasn’t able to fix it. At that point I ask can I get another room but they said that can’t because they’re booked up for the night but they said that they will give me some blankets for the night. So I didn’t stay a the hotel because I wasn’t happy with my service. I wasn’t refunded my money for not staying at the hotel and was told to speak with the hotel manager the next morning when she get in. To make along story short, she basically said nothing and didn’t offer any accommodations. At that point I just accepted the lost.
The Saint Hotel Autograph Collection is a US Lodging based in New Orleans, Louisiana. The Saint Hotel Autograph Collection is located at 931 Canal St, New Orleans, LA 70112, USA.
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