A very decent place. Clean and comfortable. Really liked the view on the Mississippi River from the lobby. One complaint: no extra power outlets near beds.
Room was suppose to have been ready at 3. Got here at 3 and was told it would be about 1 to 2 hrs before the room would be ready. People standing and sitting in lobby like you see in airports and there were even some ladies curling their hair in the lobby. We are just getting our room around 4:30. Was told the girl left who said she would call when room was ready. Short of 4 star hotel
Location is great, views to the river are fantastic, hotel is clean. My complaint, which is significant, is that I booked a room with 2 beds for 4 people, only to arrive and find out that there are NO queen beds in the entire hotel, all the rooms with 2 beds have full size beds! And to make matters worse, they will not out a cot in a room with 2 beds. Also, the valet told us that valet is $40 a day and self park is $30. In reality, self park was $25 and valet was $45 and they charge $5 tax/day on top of that. Had I known I was paying twice as much for valet, I would have parked myself.
We had a great stay here. The room was clean, spacious and the bed was very comfy. The location was perfect. Within 10' walking distance from the French Quarter. The staff was friendly and made us feeling welcome. There is a beautiful lounge with a good view on the city too.
We’ve stayed here for years. Great staff, they even remember us. But some changes not liking. The room is great with a great view, and a mini-fridge. But there’s only one desk chair, no cushy chair. And the thinnest excuse for a blanket on the bed. So I asked for a real blanket. The staff came immediately with 3 more incredibly thin blankets. It’s an easy walk to some fantastic restaurants, which I suggest because the food here is mediocre.
The Westin New Orleans Canal Place is a US Lodging based in New Orleans, Louisiana. The Westin New Orleans Canal Place is located at 100 Iberville St, New Orleans, LA 70130, USA.
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