I just had to try this spot because of the name thinking it would be something special. I was so wrong. Don't waste your money. The food sucks and it's cheap food at that not worth the money. I had shrimp and mac it looked liked something made in the microwave. Also had some boiled shrimp which it taste like rubber. So I wouldn't recommend this place especially if you came here for good seafood. Don't do it trust me.
Food quality-3 stars
The experience started with nice people greeting at the door. Our waiter was extremely nice as well, he began by asking us trivia about forest gump which was fun. As for the food, it’s nothing that you can’t get elsewhere
I give this place zero stars. I have worked in food service for 10 years - I ordered two 20oz draft beers during a happy hour that listed 16oz beers for $3.50. When we got our ticket, they charged us $12.75 per 20oz beer = $25.50. I talked to the manager and said this was unreasonable, at least drop it down to charge us two pints a piece ($15 total). I told her I would not tip the server, which sucks. She said she would take care of the server and there was nothing she would do. Only after telling our server we would walk out with out paying our tab would they fix our tab. What a joke. DO NOT EAT HERE. WORST SERVICE OF MY LIFE
Food is great. We ordered my favorite the Shrimp Po Boy. Love its crunchy texture. Our waiter was awesome. I only give it 4 star because when we were there the manager decided to use us for practice to train her staff. It felt silly doing a roleplay while she gave instructions of things to ask us. It would have been fine had she first asked permission. If we were in a rush I would not have been happy. They have a balloon to my toddler which was great and he was given crayons and a drawing paper.
Service is a little slow and some serving staff are mouthy. The manager tried to make things right. If you like commercialized Cajun or coastal food then it's a good place. It's mostly mass produced and not specialized.
Ambient- 4 stars
Bubba Gump Shrimp Co is a US Restaurant based in New Orleans, Louisiana. Bubba Gump Shrimp Co is located at 429 Decatur St, New Orleans, LA 70130, USA.
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